Another Mother Ltd Services
Our mission is to give you back your time - we want to restore your work-life balance and ensure all your customers' needs are met so that your business can flourish.
As with so many things in life the simplest solutions are almost always the most effective and in our case, it's as easy as ABC...
** COSTS **
We're upfront about our costs! We track our time to the minute and only ever charge you for work we've done.
Our rates start at £22 per hour (+ VAT)
Minimum monthly spend is 1hr.
When you join us we'll go through a robust onboarding process so that we can get to the heart of your business and fully understand your industry - although we've worked across many different sectors, we always ensure that we are fully immersed in your niche. Our onboarding process consists of a series of indepth meetings together either in person or on video conference. We'll get everything sorted so we can hit the ground running. We're on hand for chats and brain dumps, we'll hand hold as much as you need. For this we charge a one-off fee.
One-off onboarding fee
The ABC of Another Mother
Are you drowning in admin? Is that little red dot above your email app into triple digits? We can take all the time-consuming admin drudge off your hands and free up hours of your time to concentrate on what you do best...
Whether you choose to spend your new found freedom developing your business, working on your products and sales, or you just head for the hills (or the local!) is entirely up to you.
We are fast, efficient and incredibly organised so our approach to admin will save you time and money.
You choose what tasks you want us to take on and we'll help you prioritise any admin that needs your personal attention so you never get bogged down in the day to day.
A is for... Admin outsourcing and more...
B is for Business Support
Entrepreneurship can be lonely and when a hug from your actual mum isn't going to cut it you can get a metaphorical one from Another Mother.
We can be your sounding board. Bounce ideas off us and benefit from a fresh perspective and years of business expertise across an array of industries. Our consultants come from every professional corner of the world and we'll help you shed light on your business struggles!
We take time to really understand your business and your industry - we'll help research awards, registrations and accreditations that you want to achieve and will help you move towards your professional goals.
What's more we can help you with bookkeeping and work with your accountant to implement strategies that save you money, help with your cash flow and future-proof your business.
We even help you achieve personal goals and can be there for you if all you want is a well-earned break.
C is for Customer Service
We know that your customers' satisfaction is the most important thing for your business - get it right and they'll sing your praises; get it wrong and at best you won't make the sale - at worst your company's reputation is toast.
That's why we commit to providing excellent, polite, knowledgable customer service for your clients. We can answer your emails, reply to your DMs and even take your calls and manage your diary appointments.
With Another Mother taking care of your customers, you'll never miss a lead while you're out in the field. You can get on with what you're good at knowing your customers are being taken care of from first contact to after-sales support.
We can work with your company's unique, established tone or build you an appropriate corporate identity if you're not at that stage yet. We're committed to helping you by putting your customers first.
Unlike normal folk, we LOVE admin. We love all of it! The boring, mundane, data-entry, coal-face of admin work, we just love it.
We love customer service, we love newsletters, registers, booking systems, emails, auto-replies and other “cool” admin-y innovations – no-one else thinks they’re cool, but we’re admin geeks so we can’t get enough.
But as anyone who runs a small business knows: admin is a time-thief. Admin will steal your entire evening without you even noticing. Rob you of your weekend. It’s the reason nothing ever really gets done – it is seemingly ENDLESS!
It’s probably not what you started running your business for. When you set it all up, we bet you didn’t imagine yourself spending hours filling in figures in Excel, answering the exact same email enquiry 20,000,000,000 times or chasing payments from the same customer day after day.
We can take away a lot of the daily drudge - we'll take on most tasks so please just ask if you don't see it here... on this epic list of jobs we regularly do for our clients:
* Phone Calls and Texts
* WhatsApp, Slack, Trello
* Diary Management
* Booking System Implementation
* Booking System Management
* Social Media
* Payment Chasing
* Staff Timesheets
* Delivery Scheduling
* Website Maintenance
* Online Listings
* Review Management
* GDPR Compliance
* Project Management
* Advertising and Marketing Liaison
* Copy Writing